WHAT OUR CUSTOMERS SAY
Here are just a few comments from our customers:
"Everything has gone perfectly! We completed on Monday with the seller and have now moved in all our things and unpacked. The house is looking fantastic! We love it! SO don't want to come back to England on Saturday :(
I'll send you some piccies once I'm back and have internet. :)
Thank you so much for all your help, we couldn't have done this without you! We have already recommended you to several people including our immobilier who has a client she needs to send your way!
You're a star!" Mr & Mrs H, UK
"We had excellent service from Karen! Simple as that.
The key was good expectation management and communication" Mr H, UK
"Your help has been excellent from start to finish." Mr W, UK
"The experience with French Mortgage Direct has been amazing. Not a single problem and always very friendly and helpful with the process." Mrs H, USA
"Geraldine and FMD's help were invaluable. The sale really could not have gone through without your professionalism, detailed explanations, promptness and great attitude." Daniela and Robert, USA
"I would like to thank you and Karen especially for all your help in securing a mortgage – it has been a great help throughout the buying process and I would be happy to recommend your services to anyone I know that is considering buying in France." Mr Williams, UK.
"Karen has been great throughout this process, kept me up to date, helped me with several items I was unsure of, and stayed on top of all the moving parts to ensure all of the details were covered and that I understood exactly what was going on. I will definitely use your service again the next time I purchase a property in France and will recommend you to anyone I know who may be interested as well." Mr Demolo, US
"Everything went well with the sale, and I really appreciate all the support from Geraldine. There were a few "quirks" specific to our case, and she handled them with aplomb. I'm very glad that we chose FMD." Mr C, US
"The completion went well, there were no issues. Thanks for all
your assistance with the purchase!" Mr & Mrs M, Ireland
"With regards to the service you have provided I must say it has been excellent and I would highly recommend working with you and your business to anyone. Thank you very much for your patience throughout this process" Mr Walters, UK.
"Thank you so much Sharon, I really appreciate all of your help, you have been great through this process." Mrs Brunner, USA
"We took ownership yesterday! A HUGE thank you for ALL your efforts
on our behalf, it is very much appreciated." Jan '14, Mr & Mrs
"Now that the dust has settled I thought Id just drop you a line to offer my thanks for all your help and advice arranging the mortgage. We really were novices but you were very helpful and efficient throughout even down to filling out the paperwork for me. Although not a difficult process, there is a lot to do and to get wrong and the smoothness of the transaction is thanks in no small part to your efforts. Im not sure we will be planning any further purchase in the near future, but Im happy to point any others we encounter in a similar position in your direction." Jan '14, Mr & Mrs D, UK
"Everything went remarkably smoothly, which was great. Thank you
for all your help." Mr J, UK
"Was very nice to communicate and work with somebody very professional and truly dedicated to their work. Ill definitely keep your contact.Who knows maybe Ill need it again." Ms L, Switzerland
"Everything went very smoothly and we are in and settled. Thankyou again for your fantastic support and help !!" Mr C, UK
"We have finalised the house and are now the proud owners of a house
in the Creuse. It took a little longer than expected with the notaire
being a little slow and the signing date needing to be pushed out as the
owners needed to travel back to the UK. I was extremely happy with the
service you provided and I would happily use you again and recommend you
to everyone I know.
Thank you Sharon for everything you have done for us, we truly appreciate your efforts." Mrs L, Australia
"Thank you for your help throughout the process, I am not sure what I would have done without your help." Ben, UK
"Just a note to say thank you for arranging the mortgage for the purchase of the our house. Everything went very smoothly on Friday although the signing seamed to take for ever and our signing hands were aching by the end of it. Thanks once again" Paul & Julie, UK
"Dear Sharon, I apologise for the delay in writing to thank you for all your invaluable assistance during the recent purchase of our apartment in Amelie-Les-Bains-Palalda, France. It had been a long held desire of ours to own a property in southern France but the logistics, language barrier and distance from Australia had always outweighed the decision to take the plunge instead of always playing it safe. Finally I decided to start the serious search for a French lender and I thankfully came across your mortgage broking company and from that time forward we have felt completely assured that we had found an honest and reliable person who was willing to answer a mountain of questions and go beyond the norm to make sure we overcome any of our misgivings or anxiety when buying property in France and also dealing with the French banking system. Your assistance through the loan application and evaluation process was exceptional and your patience in dealing with non French speakers was very reassuring. Any additional information I required along the way was never a problem and you always responded promptly. Your timely and appropriate advice as an intermediary between us and our eventual bank lender made sure that the final approval process and settlement went exceptionally smooth. Well done. In conclusion Karen & I are extremely happy with our French purchase and we have quickly fallen in love with Amelie and can't wait to get back again every year from Australia to enjoy our little place in France. It's now our home away from home. Once again, thanks for all your help in making our dream a reality and please do not hesitate to contact me if I can assist you in acting as a referee to any other prospective client. Best regards, Mr & Mrs Baker, Australia."
"Well to give you some feed back 5 years later, we got the house in St Maxime 4 summers ago after using your services for the mortgage. It is 100 meters from the beach, and a great location to pop into St Tropez for some fun. The first year we spent July August in the house, the following years, we spent May to October ! In fact I am here as we speak, and we are actually moving permamently in the South of France this year ! Thanks again for organizing everything for us, I am not sure we would have gone ahead without your help dealing with the French banks !" JL from Dublin
"I just wanted to thank you for all of your help in getting this done. Certainly, with out you, it would not have been done." Mr Turner, USA
"Thank you so much for all your help and hard work during the purchase process, I will definitely be recommending you to my friends and family should I manage to persuade them to invest in a French property, also when I come to buy another property I will most certainly be using your company. Once again thank you for your fantastic help." Mr Rowlands, UK
"Just wanted to thank you for all your hard work and time spent helping to make our dream a reality. I hope you have a great Christmas and a happy 2010. Until our next house in France : )" Mrs Moseling, Australia
"Dear Sharon, Now we're back from 2 weeks, on behalf of Margaret and myself a big,big thank you for everything you have done for us over the past months.Without your help,advice and assistance we could not have realised this dream.If you need any testimonials at any time do not hesitate to quote us.You are tres magnifique! Thank you again" Mr & Mrs Machin
" Dear Sharon, Just to say all went well with the final signing on 30 October and all monies were in place on time. We are now the proud owners of a very lovely French property and are looking forward to enjoying it! Also to say thank you for your help and patience with me throughout, as at times, I got a little panicky about some things." Mrs Mills.
"Just back from France yesterday and everything went fine. All the contractual agreements/signatures were concluded with the Notaire and all relevant info/funds were provided by the various parties. The afternoon concluded with a few glasses of Banyuls (a local wine with which you may be familiar) all round. I would like to thank you for all the help, advice and guidance that you have provided during the past three months. I am involved in many customer/supplier relationships on a daily basis in my working life and it is unfortunately relatively rare to find service which is always prompt, reliable and courteous. You have definitely delivered consistently on all three counts and it wouldn't be an understatement to say that my property purchase would have taken several months more and may not have concluded at all satisfactorily if you had not been so efficient. Thank you so much for your help, and I would be more than happy to provide a short testamonial/recommendation regarding your services if you feel it would be of use. Thanks again, Mr Brown"
"Just a brief note to say thank you very much for all of your assistance and guidance through the French mortgage process. I completed on my property in France on Friday and for all the other complicated matters and unknowns that I faced, the mortgage aspect was one of the most easiest to deal with, thanks to your help. So thank you once again, if I do purchase another property or if I'm asked to recommend, then you'll be top of the list." Mr Croke
"Just a short note to say thank you for all the help and support with our recent mortgage application. Start to finish you were an absolute star. The French banking and mortgage systems can be quite complicated and without your assistance, we would have struggled enormously. As it is, the entire exercise went without a hitch and this is entirely down to you. Thanks again and if we buy again - we'll be in touch." Mr & Mrs Cymbal
"Dear Sharon, Yes, thank you, all is in place now and we are getting on with sorting out the new property. I was very pleased with the service provided by French Mortgage Direct and particularly grateful for your guidance in helping me navigate through the application process and in helping sort out issues outside the formal processes, as they cropped up. I would very happily recommend your services to anyone else. Many thanks for all your help with everything. Kind regards, Steven"
"We have recently completed on our new house in the Languedoc and French Mortgage Direct have been an invaluable help throughout the process. From the first contact they have responded quickly to all our questions and they found us an excellent product for our circumstances. All the forms were clearly explained to us and we were given plenty of help with completing them. They also helped us find suitable insurance and were able to help around the whole buying process which we very much appreciated. I would have no hesitation in recommending French Mortgage Direct - thank you Sharon !" Emily and Michael Rae
"We found French Mortgage Direct to be a constant help and partner in our process of buying in France. If and when we choose to invest again, we would not hesitate to use them again. We would also highly recommend them to anyone looking for a property in France". Carl and Jenny Chambers
"Dear Sharon, Thank you very much for all your help and advice over the past few months. Yes my wife and I are now proud owners of our French home which will be used initially as a holiday home, with a lot of DIY jobs to keep me busy. Then in just under five years we will settle into retirement there. Once again many thanks" Mr Dunbar
"Just a small thank you for all your efforts in getting us our wonderful new house. Very best wishes, Mr & Mrs Finding"
"The service offered by French Mortgage Direct to us has been very impressive - at all stages of the process, there was friendly and efficient guidance. We have often reflected on how important it is to get advice from a firm which clearly has excellent technical knowledge of the French context combined with a very strong customer ethos. If we are purchasing in France again, we would not consider any other company. Bravo!" Mr & Mrs Foley
"Dear Sharon, Thank you for all your help throughout the mortgage process and in particular with helping me through with my extremely limited French and lack of understanding of the French banking and mortgage systems. Your help was invaluable. The house is wonderful, lots of redecorating and improvements going on, and we are looking forward to spending 2 weeks there over Christmas. A dream come true. Best Regards, Mrs Scott"
"The service from Sharon at French Mortgage Direct made my first-time buying in France so much easier than it would have been otherwise. I emailed several organizations about quotes and Sharon was not only the first to respond, she provided all the relevant details that I needed to move forward with making a mortgage decision. I was given a number of mortgages to choose from and she was always ready to answer every question I had. I feel that I received the best deal possible in today's market. She was also incredibly helpful in providing advice outside the scope of the mortgage by answering questions I had about the French house-buying process. I have already recommended French Mortgage Direct to acquaintances who are considering buying in France and will continue to do so. I'm still getting helpful advice from Sharon even after the closing." Mrs Galvin
"The help and assistance provided to us by French Mortgage Direct and their employees, has been a professional and reliable service which has been invaluable to us. The advice from the employees at French Mortgage Direct has always been prompt and helpful." Mrs Anjum
"My wife and I would have found it extremely difficult to work through the procedures involved in obtaining a French mortgage without the involvement of a quality intermediary. French Mortgage Direct were invaluable in sourcing relevant mortgage options for us to consider, giving us honest and reliable information, and guiding us through the unfamilar procedures and paperwork involved. I would be happy to recommend their services to others" Mr & Mrs Wall